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Privacy policy

Last update of the privacy policy on 29.12.2023

ORIENTATION GUIDE

Data protection is very important to us. Our privacy policy is therefore very comprehensive. Of course, this is also to fully comply with legal requirements. To help you find your way around, here is a summary of the individual chapters so that you can quickly find the information you need.

  1. Preamble – Our position on data protection and which websites you are concerned with
  2. Cookies – What are cookies and where do we use them?
  3. Log data – websites also collect information about your web accesses
  4. Location info – systems store your location when you access our services
  5. Tracking tools – re-marketing/re-targeting with Google Analytics and Facebook Pixel
  6. Social media plugins – What it means when you click on one of these buttons
  7. Data storage – Which of your data is stored, how, why, where and for how long
  8. Data transmission – Here you can read transparently who receives your data from us and for what purpose
  9. Data security – what we do to protect your data as much as possible
  10. Your rights – We take these very seriously, more on this in this section

1 PREAMBLE

With the following data protection declaration, we would like to inform you about the type, scope and purpose of the collection, processing and use of personal data in the context of the use of the website offered by Das Genner Boutique Appartement (hereinafter “Das Genner”) and the respective services offered.

Your trust and the protection of your personal data is very important to us. We would therefore like to show you transparently how and for what purpose your data is used. We process your data exclusively on the basis of the current legal provisions in accordance with the EU General Data Protection Regulation (GDPR) and the Telecommunications Act (TKG 2003).

We work according to these principles when processing your personal data:

  • You only provide us with the data that is necessary for the respective service
  • Your data will only be stored for as long as is necessary for these services
  • We only use your data for the purposes that we have mutually agreed upon
  • We only share your data with third parties who are necessary for the operation of these services
  • Your data will only be transmitted and stored by us in encrypted form

This privacy policy applies to this website, its sub-domains and all future sub-domains of Das Genner. By storing, processing and using personal data, we want to provide you with a user-friendly, smooth, customer-oriented and secure service.

We will not use or share your information except as described in this Privacy Policy. By using the Service, you consent to the collection and use of information in accordance with this Policy. Unless otherwise specified in this Privacy Policy, the terms used in this Privacy Policy have the same meanings as in our General Terms and Conditions.

2 COOKIES

Genner uses so-called cookies on this website. This is small text information that is stored on your end device with the help of the Internet browser. They do not cause any damage. Cookies make it possible to speed up navigation on our website, to adapt it to your needs and interests and to prevent misuse of the services. As soon as you reconnect to our website, our server can identify your device in this way so that you do not have to log in every time you visit our website, for example.

Das Genner uses so-called session cookies, which are deleted as soon as you close your web browser because they only contain information that was required for the one visit to Das Genner. In addition to session cookies, we also use so-called permanent cookies. These enable the service to maintain and offer you your personal settings or advertisements over a longer period of time (depending on the respective service). Permanent cookies are automatically deleted after a specified period, which may vary depending on the cookie. You can delete cookies at any time in your browser’s security settings.

Your browser settings can be configured according to your wishes and the acceptance of cookies can also be rejected. However, we would like to point out that you may then not be able to use all the functions of the website.

Our concern with regard to these cookies within the meaning of GDPR Art. 6 Para1 lit. f is the legitimate interest on our part for the improvement of our offer and our overall web presence.

Use of script libraries (FontAwesome)

In order to display our content correctly and graphically appealing across browsers, we use script libraries on this website, such as FontAwesome Web Fonts, which are provided by Fonticons, Inc. are provided. Further information about Font Awesome can be found at https://fontawesome.com/help and in the privacy policy of Fonticons, Inc.: https://fontawesome.com/privacy.

3 LOG DATA

We may also collect information that your browser sends when you visit our Service or when you access the Service from a mobile device (“Log Data”).

This log data may include information such as browser type, browser version, device IP address, the pages you visit on our Services, the time and date of your visit, and the time spent on those pages and other statistics.

When you access the Service from or via a mobile device, this log data may include information such as the type of mobile device used, the unique ID of the mobile device, the IP address of your mobile device, your mobile operating system, the type of mobile internet browser and other statistics.

4 LOCATION INFORMATION

We may use and store information about your location if you allow us to do so in the settings of your device. We use this information to provide features to improve and customize our service. You can activate or deactivate location services at any time via the settings of your mobile device when you use our service.

5 RE-MARKETING/RE-TARGETING THROUGH TRACKING TOOLS

We use tracking tools on our websites to measure user behavior on our websites in order to better understand it and further develop our offers in a customer-oriented manner. This also enables us to use targeted advertising in the online area. This is done in accordance with GDPR Art. 6 Para1 lit. f (for our legitimate interest).

For this purpose, we have installed a so-called “cookie banner” on all our websites, by means of which you give us your consent (GDPR Art.6 Para1 lit. a) or of course you can also reject this. You can change this decision at any time by clicking on the Borlabs icon (at the bottom left of the browser window).

By consenting to the use of these services, you also consent to the processing of your data in the USA in accordance with GDPR Art. 49 (1) lit. a to. The ECJ classifies the USA as a country with inadequate data protection according to EU standards. For example, there is a risk that US authorities will process personal data in surveillance programs without Europeans being able to take legal action.

Google Analytics

On our websites we use Google Analytics, a web analysis service of Google Inc. (“Google”). Google Analytics also uses “cookies”, which are text files placed on your computer, to help the website analyze how users use the site. The information generated by the cookie about your use of our websites is usually transmitted to a Google server in the USA and stored there. However, by activating IP anonymization, your IP address will be shortened by Google beforehand within member states of the European Union or in other contracting states of the Agreement on the European Economic Area. Only in exceptional cases will the full IP address be transmitted to a Google server in the USA and shortened there.

Google will use this information on our behalf to evaluate your use of our website, to compile reports on website activity and to provide us with other services relating to website activity and internet usage. The IP address transmitted by your browser as part of Google Analytics will not be merged with other Google data.

You can also prevent Google from collecting the data generated by the cookie and relating to your use of our website (including your IP address) and from processing this data by Google by clicking on the following link to download and install the browser plug-in available for deactivation: https://tools.google.com/dlpage/gaoptout?hl=de

We have also concluded a corresponding contract with Google for commissioned data processing. You can read how this data is used by Google here: https://policies.google.com/technologies/partner-sites

Meta (Facebook) Custom Audience

Remarketing tags from Meta Platforms Ireland Limited, Merrion Road, Dublin 4, Ireland are integrated on our pages. When you visit our pages, a direct connection is established between your browser and the Meta server via the remarketing tags. Meta thus receives the information that you have visited our site with your IP address. This allows Facebook to associate your visit to our pages with your user account on Meta.

We can use the information obtained in this way to display meta ads. We would like to point out that, as the provider of the websites, we have no knowledge of the content of the transmitted data or its use by Facebook. You can find more information on this in Facebook’s privacy policy at https://www.facebook.com/about/privacy/

If you do not wish data to be collected via Custom Audience, you can deactivate Custom Audiences here.

Meta Pixel

With your consent via our cookie banner on all our websites, we use the “visitor action pixel” of Meta Platforms Ireland Limited, Merrion Road, Dublin 4, Ireland within our website. With its help, we can track the actions of users after they have seen or clicked on a Facebook ad. This enables us to record the effectiveness of our Facebook ads for statistical and market research purposes. The data collected in this way is anonymous to us, i.e. we do not see the personal data of individual users. However, this data is stored and processed by Facebook, about which we will inform you to the best of our knowledge. Facebook can link this data to your Facebook account and also use it for its own advertising purposes in accordance with Facebook’s privacy policy https://www.facebook.com/about/privacy/. You can enable Facebook and its partners to place ads on and off Facebook. A cookie is stored on your computer for these purposes.

If you do not have a Facebook account, you can deactivate user-oriented advertising from Facebook on the website of the European Interactive Digital Advertising Alliance: https://www.youronlinechoices.com/de/praferenzmanagement/

LinkedIn Insight Tag

Our website uses the “LinkedIn Insight Tag” conversion tool from LinkedIn Ireland Unlimited Company. This tool creates a cookie in your web browser, which enables the collection of the following data, among others: IP address, device and browser properties and page events (e.g. page views). This data is encrypted, anonymized within seven days and the anonymized data is deleted within 90 days. LinkedIn does not share any personal data, but provides anonymized reports on website audience and ad performance. LinkedIn also offers the option of re-targeting via the Insight Tag. We can use this data to display targeted advertising outside our website without identifying you as a website visitor. You can find more information on data protection at LinkedIn in the LinkedIn privacy policy. https://de.linkedin.com/legal/privacy-policy

6 USE OF PLUGINS (ICONS) ON OUR WEBSITES

Social plugins (“plugins”) from the social networks Facebook, Instagram, YouTube and LinkedIn are used on our website. Our concern in the sense of the GDPR (legitimate interest) is the improvement of our offer and our overall website, the expansion of our community (followers) and for advertising purposes.

Facebook and Instagram are operated by Meta Platforms Ireland Limited, Merrion Road, Dublin 4, Ireland. You can find an overview of the Facebook and Instagram plugins and their appearance here:

https://developers.facebook.com/docs/plugins

https://www.instagram.com/developer/embedding/

YouTube is operated by YouTube LLC, 901 Cherry Avenue, San Bruno, CA 94066, USA. You can find an overview of the YouTube plugins and their appearance here: https://developers.google.com/youtube/

LinkedIn is operated by LinkedIn Ireland Unlimited Company, Wilton Plaza, Wilton Place, Dublin 2, Ireland. You can find an overview of the Twitter buttons and their appearance here: https://developer.linkedin.com/plugins

When you access a page on our website that contains such a plugin, your browser establishes a direct connection to the Facebook, Instagram, YouTube or LinkedIn servers. The content of the plugin is transmitted directly to your browser by the respective provider and integrated into the page. By integrating the plugins, the providers receive the information that your browser has accessed the corresponding page of our website, even if you do not have a profile or are not currently logged in. This information (including your IP address) is transmitted directly from your browser to a server of the respective provider and stored there.

If you are logged in to one of the services, the providers can directly associate your visit to our website with your profile on Facebook, Instagram, YouTube or LinkedIn. If you interact with the plugins, for example by clicking the Facebook “Like” button, the corresponding information is also transmitted directly to a server of the provider and stored there. The information may also be published on the social network after you have given your consent and displayed to your contacts there.

The purpose and scope of the data collection and the further processing and use of the data by the providers as well as your rights in this regard and setting options to protect your privacy can be found in the providers’ data protection notices.

Data protection information from Facebook: https://www.facebook.com/about/privacy/

Data protection information from Instagram: https://help.instagram.com/155833707900388

Data protection information from YouTube: https://www.google.de/intl/de/policies/privacy/

Data protection information from LinkedIn: https://www.linkedin.com/legal/privacy-policy?_l=de_DE

If you do not want Facebook, Instagram, YouTube or LinkedIn to assign the data collected via our website directly to your profile in the respective service, you must log out of the respective service before visiting our website. You can also completely prevent the plugins from loading with add-ons for your browser, e.g. with the script blocker “NoScript”(https://noscript.net/).

7 DATA STORAGE

Data storage for online booking

The data you provide (name, address, e-mail address, telephone number for contacting us, names of fellow travelers, …) are required to fulfill the contract or to carry out pre-contractual measures. Without this data, we cannot conclude or implement the contract with you. We endeavor to update this data regularly with our customers and to correct it if necessary. If a contract is concluded, all data from the contractual relationship will be stored until the expiry of the retention period under tax law (7 years) at the latest. Data processing is carried out on the basis of the statutory provisions of §96 para. 3 TKG and Art.6 Para1 lit. a (your consent) and/or lit. b (necessary for the performance of a contract) of the GDPR.

8 TRANSFER OF PERSONAL DATA TO THIRD PARTIES

We use third-party companies to provide our services, to perform service-related services within the framework of concluded contracts or to support us in analyzing how our service is used.

These third parties only have access to your personal data in order to carry out these tasks on our behalf and are obliged not to disclose or use it for any other purpose. We have concluded corresponding contracts for commissioned data processing with all third-party providers. In this way, we want to ensure that these data processors are also fully committed to the applicable legal provisions on data protection (GDPR).

9 DATA SECURITY

Data protection and children

Our service is not intended for persons under the age of 14 (“children”). We do not knowingly or intentionally collect personal data from children under the age of 14. If you are a parent or guardian and you are aware that your child has provided us with personal data, please contact us. If we are aware that we have collected personal information from children under the age of 14 without the consent of their legal guardians, we will take steps to remove this information from our servers.

Technical and organizational measures for data security

The security of your personal information is very important to us, but remember that no method of transmission over the Internet, or method of electronic storage is 100% secure. While we strive to use commercially acceptable means to protect your personal information, we cannot guarantee its absolute security.

We take these technical and organizational measures to ensure the security of your personal data:

  • Different passwords for all software tools
  • Virus protection for all IT hardware used
  • SSL encryption for secure data transmission
  • Firewall for our internal company network
  • Regular training on data security and protection for all employees
  • Regular updates of all software components
  • Regular data backups to ensure availability
  • Regular risk analyses of the corresponding IT systems

10 WE ARE HAPPY TO BE THERE FOR YOU TO FULFILL YOUR RIGHTS

You can contact us at any time if you have any questions about our data protection precautions or if you wish your profile and all personal data stored about you to be deleted or corrected. You also have the right to free information about your stored data at any time, as well as the right to restriction, data transfer of your data and to revocation or objection. If a third party has registered with us using your e-mail address, please notify us accordingly and we will delete your profile immediately if you so wish.

If you believe that the processing of your data violates data protection law or your data protection rights have been violated in any other way, you can bring this to the attention of the supervisory authority in the form of a complaint. In Austria, this is the Austrian Data Protection Authority, Wickenburggasse 8, 1080 Vienna, telephone: +43 1 52 152-0, e-mail: dsb@dsb.gv.at

As we continue to develop our services and implement new technologies, Das Genner reserves the right to update this privacy policy on an ongoing basis. We therefore recommend that you call up and read this data protection declaration again from time to time.

Patrizia Kunst-Genner will be happy to answer any questions you may have about data protection. Simply send us an e-mail to: hallo@dasgenner.com, write to us at the postal address given in the preamble or call us personally on +43 676 66 333 88.

Data protection is important to us!

With best regards

Patrizia Kunst-Genner